Effective Date: February 11, 2026
1. Overview
TextServicesLLC.com (the “Site”) is owned and operated by Text Services, LLC (“Text Services,” “we,” “us,” or “our”), a Mississippi limited liability company. We are committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site at https://textservicesllc.com, use our messaging platform and services (collectively, the “Services”), or otherwise interact with us.
By accessing our Site or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services.
This Privacy Policy does not apply to the personal information that our business customers process through our platform on behalf of their own end users. For privacy information regarding how a business customer uses your personal information, please contact that business directly.
2. Information We Collect
2.1 Information You Provide to Us
We collect personal information that you voluntarily provide when you interact with us, including when you:
Contact us: name, company name, email address, phone number, and any message content you submit through our contact form or via email.
Create an account: name, email address, phone number, company name, billing address, and account credentials.
Use our Services: contact lists you upload, message content you create, appointment scheduling data, and other information necessary to provide our messaging services.
Make a payment: billing information such as credit card number, expiration date, and billing address. Payment card data is processed by our third-party payment processor (Sage) and is not stored on our servers.
2.2 Information Collected Automatically
When you visit our Site, our servers may automatically collect certain information, including: account activity and log-in frequency; browser type and version; Internet Protocol (IP) address; operating system; access timestamps and date/time stamps; pages viewed and referring URLs; cookie identifiers; and general location information derived from your IP address.
2.3 Cookies and Similar Technologies
We use cookies and similar technologies to operate our Site and improve your experience. Cookies are small text files placed on your device that help us recognize your browser and remember certain information.
Essential cookies: These are necessary for the Site to function properly, including session management and security features.
Google reCAPTCHA: We use Google reCAPTCHA on certain pages to protect against spam and abuse. reCAPTCHA may collect hardware and software information, such as device and application data, and send it to Google for analysis. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
Analytics tools: We may use third-party analytics services (such as Google Analytics) to help us understand how visitors interact with our Site. These tools may use cookies and similar technologies to collect information about your use of the Site. If and when we implement analytics tools, this policy will apply to the data they collect.
Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of certain parts of our Site.
3. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To operate, maintain, and deliver our messaging platform and related services, including sending and receiving SMS/MMS messages, managing contact lists, and processing appointments.
Communications: To respond to your inquiries, provide customer support, send transactional notifications (such as billing confirmations and service updates), and communicate about your account.
Security and fraud prevention: To protect against unauthorized access, detect and prevent fraud, and ensure the security of our Site and Services.
Legal compliance: To comply with applicable laws, regulations, legal processes, or government requests.
Improvement: To analyze usage patterns, troubleshoot issues, and improve our Site and Services.
4. How We Share Your Information
Text Services, LLC is the sole owner of the information collected through our Site and Services. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:
Service providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors (Sage), telecommunications carriers, hosting providers, and email delivery services. These providers are contractually obligated to use your information only for the purposes of providing services to us.
Legal requirements: We may disclose your information if required to do so by law, regulation, subpoena, court order, or other governmental or law enforcement request.
Business transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting notice on our Site.
Protection of rights: We may disclose information where we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.
5. Customer Data Protection
Our platform allows customers to create, upload, and store contact lists and messaging data. This data remains the property of the customer. We do not rent, sell, loan, or otherwise share customer contact lists or message content with third parties, except as necessary to deliver our Services (such as transmitting messages through telecommunications carriers) or as required by law.
Upon account termination, customers may request a copy of their data. We will retain customer data for a reasonable period following termination to allow for data retrieval, after which it will be securely deleted unless retention is required by law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the nature of the information and the purpose for which it was collected.
When personal information is no longer needed for these purposes, we will securely delete or anonymize it in accordance with our data retention practices.
7. Security
We take the security of your information seriously and employ industry-standard safeguards to protect against unauthorized access, alteration, disclosure, or destruction. These measures include: firewalls and network security controls; encryption of sensitive data (such as payment information) during transmission using SSL/TLS; secure server infrastructure; access controls limiting employee access to personal information on a need-to-know basis; and regular security assessments and monitoring.
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and you use our Site and Services at your own risk.
8. SMS/Text Messaging Privacy
As a provider of SMS and MMS messaging services, we take the privacy of messaging data seriously:
Message content: We transmit messages on behalf of our customers. Message content is stored as necessary to provide our Services and is not used for any purpose other than delivering the messaging service.
Phone numbers: Phone numbers provided by customers as part of their contact lists are used solely to deliver messages as directed by the customer. We do not use these phone numbers for our own marketing purposes.
Opt-out compliance: We support opt-out mechanisms in compliance with the Telephone Consumer Protection Act (TCPA) and industry guidelines. End users may opt out of receiving messages at any time by replying STOP to any message. We process opt-out requests promptly and maintain opt-out records.
Carrier data: Standard message and data rates from your wireless carrier may apply when you interact with SMS/MMS messages. Text Services is not responsible for carrier charges.
9. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Text Services, LLC. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.
10. Children’s Privacy
Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at the address provided below.
11. Your Rights and Choices
11.1 General Rights
You have the following choices regarding your personal information:
Access and correction: You may access and update your account information at any time by logging into your account or contacting us.
Opt-out of marketing communications: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or contacting us directly. You may continue to receive transactional communications related to your account.
SMS opt-out: You may opt out of receiving text messages at any time by replying STOP to any message.
Account deletion: You may request deletion of your account and associated personal information by contacting us. Certain information may be retained as required by law or for legitimate business purposes.
11.2 California Residents — Your CCPA Rights
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information:
Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we have shared it.
Right to delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to correct: You have the right to request that we correct inaccurate personal information.
Right to opt out of sale or sharing: Text Services, LLC does not sell your personal information, nor do we share it for cross-context behavioral advertising purposes. Therefore, there is no need to opt out.
Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us using the information provided in Section 14 below. We will verify your identity before processing your request.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Effective Date” at the top of this page and post the revised policy on our Site. For material changes, we will also notify registered users via email. Your continued use of our Site or Services after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.
13. Consent
By using our Site or Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Where required by applicable law, we will obtain your explicit consent before collecting or processing certain categories of personal information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Text Services, LLC
Email: privacy@textservicesllc.com
Phone: 866-916-8398
Website: https://textservicesllc.com